December 12th, 2013

More Q&A About Our New Site

by The King

Hi folks!

We hope you are enjoying the new Comics Kingdom and all it has to offer!  We want you to have the best possible experience when exploring Comics Kingdom.

We are listening to your questions and concerns, and always appreciate feedback so we can refine your experience on Comics Kingdom. Our commenting policy is that we do not delete any comments unless they contain profanity, hate speech or suspicious links.  If you are having trouble with your viewing experience on Comics Kingdom, please contact support here, providing as much detail about the issues as possible, and we will help you resolve it.

Here are some Frequently Asked Questions (FAQ) that we have received from comics enthusiasts that we thought would be a benefit for all.

Q: Why did I receive two emails for my comics yesterday?

A: We sent emails from both my@dailyink.com and favorites@comicskingdom.com yesterday. We just wanted to double-check everyone got their laughs! Going forward, Royal members will receive their emails only from favorites@comicskingdom.com.

Q: When will the iOS app be working again? 

A: We are working on restoring the DailyINK apps. The new site is designed to work on tablets and smartphones. We invite you to enjoy ComicsKingdom.com on your tablet or smartphone.

Q: Can you search the archives by a specific year instead of by each month?

A: Yes, a drop-down tab to select the year for a comic has just been added to the site. This was based on a great suggestion from comics fans. Please keep the feedback coming!

Q: When are comics updated to show the comic of that respective day?

A: Comics are updated at 12:30 a.m. ET every day.

Q: Where can I find the link to the support form?

A:  At the bottom of the home page, there is a “Contact” link.  Click it, and it will take you to the support form.

Q:  Do the extended archives include Vintage comics as well?

A: No, the extended archives do not include Vintage comics, but we are looking at various options for expanding the Vintage availability, based on fans’ input.

Q: Where is My DailyINK?

A: My DailyINK hasn’t gone anywhere. It’s now labeled Favorites in the very top menu.

Q: How does commenting work?

A: Commenting uses a new system called DISQUS which gives us better tools for conducting and moderating the conversation. It does however require a separate login from your account.

Q: Were the vintage strips out-of-order yesterday?

A: Vintage comics have had their proper dates and publication notices restored. Please let us know if we have missed any. And yes, more vintage will be added soon.

Q: How can I view comics older than 1 year?

Long archives are a benefit of Royal membership. Make sure you are logged in when trying to access comics older than one year.

If you have any more questions, our Help page is here, or please contact Support.

Thanks for being such great comics fans!

Your Friends at Comics Kingdom